“Where to Fix a Problem - esther derby associates, inc.”
Fixing the system instead of the employee was good advice decades ago (Deming et al.) and it’s good advice today.
... works as a web developer in Hveragerði, Iceland, and writes about the web, digital publishing, and web/product development
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“Where to Fix a Problem - esther derby associates, inc.”
Fixing the system instead of the employee was good advice decades ago (Deming et al.) and it’s good advice today.