Baldur Bjarnason

... works as a web developer in Hveragerði, Iceland, and writes about the web, digital publishing, and web/product development

These are his notes

The most important question to ask after a project

“A Framework for Making Better Product Decisions — Users Know”

“If you were off on anything - investment, benefits, side effects, etc. - then you have to ask the most important question: What can we do differently next time to avoid these same mistakes?”

This question doesn’t get asked often enough. At most, they immediately jump to: who’s fault was it? They blame the individual when it was the process, system, or their assumptions that failed.